This Cookie Policy explains how SBR Facilities ("we", "us", "our") uses cookies and similar technologies when you visit our Platform at sbrfacilities.com. It should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work efficiently and to provide information to site owners. Cookies do not contain executable code and cannot carry viruses or install malware on your device.
Similar technologies include:
- Local storage — browser-based key-value storage used to persist user preferences
- Session storage — temporary browser storage cleared when the tab is closed
- Pixel tags / web beacons — invisible image files used to track page visits or email opens
2. How We Use Cookies
We use cookies for the following purposes:
2.1 Strictly Necessary Cookies
These cookies are essential for the Platform to function. Without them, services such as account login, shopping cart, and secure checkout cannot operate. You cannot opt out of these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
sbrfacilities_session | Maintains your login session and cart state | Session (browser close) |
XSRF-TOKEN | CSRF protection — prevents cross-site request forgery attacks | Session |
remember_web_* | Persistent login ("Remember Me" feature) | Up to 30 days |
2.2 Functional Cookies
These cookies allow the Platform to remember choices you make (such as your preferred language or region) and provide enhanced, personalised features. Disabling them may affect functionality.
| Cookie Name | Purpose | Duration |
|---|---|---|
sbr_locale | Stores your language/locale preference | 1 year |
sbr_currency | Stores your currency display preference | 1 year |
2.3 Performance & Analytics Cookies
These cookies help us understand how visitors interact with the Platform by collecting anonymous, aggregated information. We use this data to improve performance and user experience.
| Provider | Purpose | Duration |
|---|---|---|
| Google Analytics | Page views, session duration, traffic source analysis | Up to 2 years |
| Internal logging | Error tracking and performance monitoring | Session |
Google Analytics data is anonymised — IP addresses are truncated and no personally identifiable information is transmitted. See Google's Privacy Policy for more information.
2.4 Marketing & Remarketing Cookies
We do not currently use advertising or remarketing cookies. If this changes, this policy will be updated and your consent will be sought in advance.
3. Third-Party Cookies
Certain third-party services embedded in our Platform may set their own cookies. We have limited control over these. Current third-party services that may set cookies include:
| Third Party | Purpose | Policy Link |
|---|---|---|
| Google Analytics | Usage analytics | policies.google.com/privacy |
| Payment Gateway (Razorpay / PhonePe) | Secure payment processing | Provider's website |
4. Cookie Duration
Cookies are classified by how long they remain on your device:
- Session cookies — exist only while your browser is open and are deleted automatically when you close it
- Persistent cookies — remain on your device for a specified period (or until you delete them) even after the browser is closed
5. Managing Your Cookie Preferences
You have several options to manage cookies:
5.1 Browser Settings
Most browsers allow you to control cookies through their settings. You can typically:
- View cookies currently stored on your device
- Block all or specific cookies
- Delete existing cookies
- Set preferences for specific websites
Browser-specific instructions:
- Chrome — Settings → Privacy and security → Cookies and other site data
- Firefox — Options → Privacy & Security → Cookies and Site Data
- Safari — Preferences → Privacy
- Edge — Settings → Privacy, search, and services → Cookies
5.2 Opt-Out Tools
- Google Analytics — Install the Google Analytics Opt-out Browser Add-on
5.3 Impact of Disabling Cookies
Please note that disabling strictly necessary cookies will prevent you from logging in and using core Platform features. Disabling functional or analytics cookies will not affect your ability to browse or place orders, but may reduce your experience.
6. Do Not Track (DNT)
Some browsers offer a "Do Not Track" signal. Our Platform currently does not alter its behaviour in response to DNT signals, as there is no universally accepted standard for interpreting them. We will monitor developments in this area and update our practices accordingly.
7. Cookies and Your Personal Data
Where cookies collect personal data (such as a user ID or session identifier), that data is handled in accordance with our Privacy Policy and applicable Indian data protection law.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. The revised policy will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions about our use of cookies, please contact us:
- Email: info@sbrfacilities.com
- Phone: +91 77019 35024
- Address: 311/1 Lajpat Nagar, New Railway Road, Gurugram, Haryana – 122001